Residence Inn by Marriott Santa Barbara Goleta

So, I always read the lowest reviews of a business because they are often an honest insight of what to expect. This is one exception where I have to ask, did these reviewers stay at the same hotel I did? I arrived in Goleta toward the end of November for my job. I was only supposed to be there for a week. My hotel reservation was kind of last minute, but I was able to get a nice room without any problem. At the last minute, my job assignment turned into two weeks, then three; all at the last minute. I had no problem extending my reservation. I travel A LOT for work. More than half my life is spent in hotel rooms. Hands down, this is one of the best hotels I have ever stayed in. The staff was chill and greeted me by name every day when I left for work and returned. They were beyond helpful every time I had to extend my reservation. And the room was really nice. I don’t really care what my view from the room is, I am only using it to sleep. The airport didn’t bother me either. I live next to a Navy base, so I am used to hearing jets take off and land all hours of the day. And for breakfast, they use real eggs! Not the powdered garbage like many other hotels offer. This is a bitchen hotel. I will be working in the area again next year and look forward to staying there again.

I stay here twice a year for a week each time. My partner is a titanium member. We noticed there weren’t a lot of people this week but we didn’t get automatically upgraded. I hope this was because they were booked, not because the person was just being lazy. Their rooms are always on the pricier side but you get what you pay for. Their rooms are updated and clean mostly. There was a maid who came into my room without my knowledge since I was in the bathroom and my baby was sleeping. When I walked out, we both got startled. She apologized lol but luckily my baby didn’t wake up. It also took her forever to get to our room because we were the last room in the hallway. The lobby is really nice and they have a cool courtyard with fire pits and a mini golf course. I’ve been in their pool and hot tub in the summer; it’s really nice. Although last summer, I saw birds pooping in there so I got turned off and didn’t go in lol. Anyways, we will always come back, and I definitely recommend this place!

Was a little disappointed with this property. Although the staff was nice, they seem untrained and didn’t communicate between each other. Using a suite night upgrade I got a really big 2 bedroom suite which was nice until it was clear the climate system was broken and didn’t cool the room down. When I brought this to the attention of the front desk they assured me someone would come look at it. Around 6pm I realized no one had looked at it, checking with the desk again…the girl had not even passed on the message and maintenance was gone. We ended up being moved to just a standard room, which was fine until we slid open the patio door. We were greeted with TONS of bird poop, their attention to detail and cleanliness was overlooked in both rooms. They charge $15/night to park and their lot is enormous, what a rip off…should be complimentary. I’d look elsewhere when I’m in Santa Barbara next.

Enjoyed this place because it is in a peaceful area, no parking hassles. Love having a kitchen to make breakfast and snacks. Had a couch to watch TV. Pool is nice and warm, exercise room in excellent condition. Easy to get onto the 101 and also close to Goleta amenities. They have breakfast included but we preferred making our own. Very comfy!

This is a hotel that you would like to avoid. All the rooms are not equal and the view could be catastrophic at the point that you prefer to keep the curtains closed. The noise of the AC prevents you to keep it ON at night. The airport located across the street remind you that an aircraft is very loud. Most importantly the service is not oriented to the customer even if you are like me a titanium elite member. I will never book again and will never recommend it, even if convenience is at the top of the list. That hotel is not welcoming, and it will give you a headache with bad memories.